Senior Engineering Manager Twilio’s Conversational Agents

📋 Description

• Lead engineering strategy and execution for enabling customer AI agents to securely consume Twilio
• Build and scale systems powering AI agents for Twilio’s internal operations to boost efficiency.
• Collaborate across product, platform, security, and go-to-market teams to identify high-impact AI
• Cultivate a high-performing engineering team through hiring, mentoring, and development.
• Drive operational excellence with metrics, roadmaps, reliability, and compliance.
• Acquire new technical skills in a fast-paced, high-delivery environment.

🎯 Requirements

• 5+ years hands-on engineering, production-grade code in a language-agnostic environment.
• 3+ years supervising engineers across disciplines.
• Experience fostering technical excellence and guiding design decisions.
• Track record shipping production products and iterating with customer feedback.
• Strong customer focus and excellent written/verbal communication.
• Passion for emerging technologies and staying current.

🎁 Benefits

• Competitive pay, generous time off, parental and wellness leave, healthcare, and retirement options.
• Equity and corporate bonus plans may apply.
• Location-based offerings vary by region.