Senior Enterprise Customer Success Manager (m/f/d)

📋 Description

• Product Integration: coordinate integration of products and concepts for enterprise customers
• Revenue Responsibility: drive revenue targets and open cross- and upsell opportunities
• Onboarding: manage onboarding process for software and hardware solutions
• Adoption Optimization: prevent churn and optimize usage of solutions
• Customer Satisfaction: ensure maximum customer satisfaction
• Goal Setting: define measurable business objectives for clients

🎯 Requirements

• Completed degree in business administration, sports management, or related field
• At least 3 years of experience in fitness or technology industry in customer contact
• Presentation skills: present complex information clearly
• Excellent verbal and written communication skills
• English is a must; Swedish, Norwegian, Italian, Arabic, Dutch are plus

🎁 Benefits

• Flexible work hours and hybrid work model
• 30 days of paid vacation per year
• Free access to EGYM Wellpass and in-house gym
• Flex budget and bike leasing
• Company pension scheme
• Discounts and team events