Senior Enterprise Technology Engineer

📋 Description

• Plan, direct, design, coordinate, administer, monitor, and maintain network systems and related
• Provide 3rd Line Network support, engineering assistance, problem diagnosis, and resolution across
• Take ownership of issues affecting IT services and operations, coordinating resolution of major
• Diagnose network and infrastructure issues through calls and other remote support channels
• Monitor network access for connectivity problems, bottlenecks, and security threats, and configure
• Maintain a strong focus on call, incident, problem, change, and service-level management, ensuring

🎯 Requirements

• Graduate in any field with 8+ years of overall professional experience, including substantial
• Strong experience in remote IT infrastructure management, with a proven focus on incident
• Experience working within a shared infrastructure environment supporting complex enterprise
• Experience working within a multinational organisation or large Indian-based company delivering
• Good understanding of enterprise IT infrastructure components and the ability to manage major
• ITIL Foundation v3 certification or equivalent practical knowledge of ITIL principles.

🎁 Benefits

• Full-time employment: Full-time senior technology engineering opportunity.
• Hybrid flexibility: Combination of office and remote working, providing flexibility while
• Pune-based opportunity: Position based in Pune, India.
• Enterprise-scale scope: Opportunity to work with sophisticated IT operations, shared
• Technical ownership: Strong opportunity to take ownership of network operations, incident
• Cross-functional exposure: Collaboration with IT operations, technical teams, business