Senior Executive IT Support Engineer, Tech Foundations

📋 Description

• Provide direct, high-touch technology support for Airbnb executives and Executive Business
• Troubleshoot across endpoints and mobile devices, identity and access, connectivity, collaboration
• Maintain ownership of the executive experience when an issue spans multiple technologies or teams
• Build trusted relationships with executives and Executive Business Partners by understanding their
• Own or coordinate executive technology lifecycle needs, including onboarding, offboarding, device
• Proactively prepare for board and leadership meetings, travel, launches, demonstrations, special

🎯 Requirements

• 8+ years of experience in enterprise IT support, workplace technology, systems support, or a
• Strong hands-on technical capability across multiple technology domains, with deep expertise in one
• Strong knowledge of enterprise endpoints and mobile devices, endpoint management, identity and
• Experience taking ambiguous technical or operational problems, defining an approach, and driving
• Demonstrated ability to identify patterns across support issues and translate them into broader
• Experience leading cross-functional work and influencing decisions across teams you do not directly

🎁 Benefits

• Actual base pay dependent upon training, transferable skills, work experience, business needs and
• Bonus, equity, benefits, and Employee Travel Credits