Senior Experience Researcher

📋 Description

• Lead discovery phases with mixed methods and stakeholder engagement.
• Plan and conduct user research; synthesize insights for strategy and design.
• Develop maps, journeys, and workflows to communicate opportunities.
• Collaborate with product managers, engineers, and designers.
• Translate insights into prototypes and actionable recommendations.
• Mentor designers and contribute to design practice evolution.

🎯 Requirements

• Proven experience in user research, facilitation, and interaction design.
• Excellent ability to synthesize findings into digestible formats.
• Strong collaboration across product, design, and engineering teams.
• Experience in generating experience maps and service blueprints.
• Facilitation of co-creation sessions with stakeholders and users.
• Proactive, curious, and eager to learn with a user-centred mindset.

🎁 Benefits

• Flexible, remote/hybrid options depending on location.
• Career development and international mobility opportunities.
• Access to tools, training, and industry experts.
• Inclusive culture with support for growth and innovation.