Senior Field Analyst

📋 Description

• Perform on-site installation and configuration of our software/hardware.
• Train customers on proper use and maintenance.
• Provide on-site technical support and troubleshoot issues.
• Coordinate with production teams for timely delivery and installation.
• Document installations and customer interactions in HubSpot CRM.
• Ensure compliance with safety regulations and installation standards.

🎯 Requirements

• Solid experience with on-site installations and in-person tech support.
• Knowledge of mechanical and electrical systems relevant to our products.
• Strong organizational and time-management skills.
• Ability to work independently and manage on-site responsibilities.
• Excellent interpersonal skills and aptitude for training customers.
• Proficiency in technical documentation and CRM software.

🎁 Benefits

• Certifications in electrical/mechanical fields.
• Willingness to travel frequently for installations and on-site support.
• Fluency in English.