Senior Field Case Manager

📋 Description

• Mentorship and team support: Act as the first point of contact for Field Case Managers seeking
• Complex case management: Support colleagues in navigating challenging patient access situations
• Training and onboarding: Support the onboarding and integration of new Field Case Managers through
• Training resource development: Contribute to the creation, review, and improvement of training
• Operational and quality support: Assist Team Leads and Clinical Managers with daily operational
• Process improvement and implementation: Identify recurring operational issues, knowledge gaps

🎯 Requirements

• Education and clinical background: Nursing qualification as a Registered Nurse (RN), Registered
• Professional experience: At least three years of experience as a Field Case Manager or in an
• Mentorship and coaching: Previous experience providing peer mentorship, training, coaching, or
• Patient support program expertise: Strong understanding of patient support program operations
• Complex case management: Demonstrated ability to manage challenging patient cases, troubleshoot
• Clinical judgment and patient focus: Ability to recognize patient needs, identify clinical or

🎁 Benefits

• Competitive compensation: Annual salary ranging from $99,000 to $107,000, depending on the
• Remote work arrangement: Work remotely from Canada while supporting patient services and
• Senior-level professional opportunity: Apply your clinical and patient support expertise in a role
• Meaningful patient impact: Help improve access to treatment, strengthen patient support
• Leadership without direct reports: Influence team practices, share expertise, and support
• Professional development: Expand your expertise in reimbursement navigation, patient support