Senior Field Service Engineer

📋 Description

• Perform on-site installation and configuration of our software and hardware solutions.
• Design project scopes and installation plans for new deployments.
• Advise customers on sensor network architecture and best practices.
• Independently make decisions on troubleshooting and integration approaches.
• Provide on-site technical support and troubleshooting as required.
• Train clients on the proper use and maintenance of installed products.

🎯 Requirements

• Solid experience with on-site installations and support in a tech environment.
• Knowledge of mechanical and electrical systems relevant to our products.
• Strong organizational and time management skills.
• Ability to work independently and manage on-site responsibilities effectively.
• Excellent interpersonal skills and the ability to provide training to clients.
• Proficiency in technical documentation and CRM software.

🎁 Benefits

• Paid Time Off (PTO): 15 Days
• 401(k) Retirement Plan
• Language Learning Opportunities: Portuguese or Spanish courses
• Gympass Membership
• Sports Incentive
• Long-Term Benefit: fully funded trip after four years