Lead end-to-end investigations into high-risk fraud cases.
Deep-dive analysis across signals to detect patterns and threats.
Produce reports with timelines, evidence, conclusions, and actions.
Partner with Risk, Compliance, Product, Data, and Engineering to improve rules and tooling.
Mentor junior investigators; refine SOPs and QA standards.
Communicate with customers and merchants in Arabic and English.

🎯 Requirements

3-5 years of fraud, risk operations, AML, transaction monitoring, or investigations experience.
Strong analytical skills and attention to detail.
Excellent verbal and written communication; ability to write clear investigation narratives.
Experience using fraud/risk tooling and case management tools (Groupe IB, Sardine, Focal, Mozn, SEON).
Fluency in Arabic and English.
Ability to work shifts and weekends.

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