Added
20 days ago
Type
Full time
Salary
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databases documentation technical support customer service gis
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๐Ÿ“‹ Description

  • Provide advanced technical support for GIS applications, databases, enterprise systems, and related
  • Troubleshoot complex software, configuration, access, data, and user issues while identifying
  • Provide technical guidance and support to users, project team members, and other stakeholders.
  • Coordinate technical activities and help project teams complete technology requirements and
  • Support software upgrades, system changes, application implementations, and related technology
  • Develop clear user guides, troubleshooting procedures, technical documentation, and support

๐ŸŽฏ Requirements

  • Bachelor of Science degree in Information Technology, Computer Science, GIS, Information Systems
  • Significant professional experience providing technical support, application support, or enterprise
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Experience supporting GIS applications or other enterprise-level applications.
  • Strong communication, interpersonal, and customer-service skills.
  • Ability to work effectively with both technical and non-technical users and stakeholders.

๐ŸŽ Benefits

  • Annual salary range of $92,000โ€“$113,000 USD.
  • Full-time remote work arrangement.
  • Competitive compensation based on skills and experience.
  • Liberal vacation plan.
  • Matching retirement program.
  • Opportunity to serve as a senior technical resource across GIS and enterprise technology
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