TELUS Digital

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TELUS Digital

Senior Google CX Engineer (GECX)

Hybrid

Engineering

Added

19 days ago

Location

🌍 North America

Type

Full time

Salary

Salary not provided

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grpc nlp google cloud ai iam

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📋 Description

Stay current on Google CES, AI, and NLP trends.
Contribute to innovative solutions and accelerators on Google CES.
Ensure delivery excellence and scalability with best practices.
Encourage a culture of innovation and continuous improvement.

🎯 Requirements

Bachelor's degree in CS, Engineering, or related field; advanced degree asset.
5+ years in technology consulting, digital transformation, or CX with AI/ML focus.
Google Cloud Professional Certifications (Architect/ML Engineer/Data Engineer) preferred.
Experience with Google Customer Engagement Services (CCAI).
Proven success delivering AI/ML-powered CX or contact center solutions.
Strong CX design, contact center ops, and CX metrics.

🎁 Benefits

Equal Opportunity Employer: commitment to diversity and inclusion.
Privacy policy and data usage information.

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