Act as a thought partner to People Operations leadership on how workflows, systems, and vendor
Map end-to-end processes and design/implement improvements, using automation and AI where useful
Draft, maintain, and interpret HR policies and guidelines; build/maintain SOPs and knowledge base
Support HR compliance (reporting, filings, audits, regulatory inquiries)
Monitor changes in employment laws and regulations and update policies with Legal/People Partners
Provide project management support for new People systems/platform rollouts

🎯 Requirements

5+ years of experience across HR and People Operations (HR generalist, HR ops, benefits/leave
Systems thinking approach: map processes, find root causes, redesign workflows
Working knowledge of an HRIS (Workday preferred)
In-depth knowledge of HR policy, employment laws, compliance requirements
Experience writing/maintaining SOPs, policies, knowledge base content
Experience managing HR programs/projects end-to-end

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote customer support jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot