Senior Implementation Consultant

📋 Description

• Lead end-to-end implementation projects for new and expanding customers.
• Serve as the primary technical advisor for customers to ensure smooth deployment.
• Guide government officials through the implementation process.
• Analyze requirements and design tailored, automated workflows.
• Develop deep expertise in governmental processes across multiple states.
• Collaborate with engagement and adoption teams and train customers.

🎯 Requirements

• 6-8 years in public sector or government technology.
• 4+ years in software implementation consulting for external clients.
• Advanced data analysis with government concepts and practices.
• Proficiency training customers on software solutions.
• Advanced Excel skills: formulas, v-lookup, pivot tables.
• Familiarity with SaaS, APIs, or Cloud technologies; Agile & Scrum.

🎁 Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches