Senior Implementation Consultant, Utility Billing

📋 Description

• Lead end-to-end ERP implementations for new/expanding customers.
• Manage data gathering, platform configuration, and admin training.
• Serve as primary technical/strategic advisor to customers.
• Analyze requirements; design tailored solutions to automate workflows.
• Develop expertise in governmental processes across states.
• Collaborate with engagement/adoption teams to deliver great experiences.

🎯 Requirements

• 5+ years ERP implementation consulting experience.
• Data analysis and reporting; data architecture/workflows.
• Proficiency training customers on software solutions.
• Advanced Excel skills: formulas, VLOOKUP, pivot tables.
• 3+ years municipal utility billing or related field.
• Familiarity with SaaS, APIs, or cloud tech; Agile/Scrum.

🎁 Benefits

• Comprehensive healthcare options for individuals and families.
• Flexible vacation policy and paid holidays.
• 401(k) with company match.
• Paid parental leave, wellness stipends, and HSA contributions.
• Professional development and growth opportunities.
• Collaborative office environment with weekly catered lunches.