Senior Implementation Manager

📋 Description

• Lead end-to-end implementation for high-priority enterprise accounts, managing intricate technical
• Resolve a wide range of complex implementation challenges, from data discrepancy issues to
• Serve as a Subject Matter Expert (SME) for specific product areas or HCM integrations, providing
• Collaborate independently with Client Success, Sales, and Product teams to ensure alignment on
• Identify and champion improvements to the Implementation framework, developing new tools or
• Leverage AI-powered tooling and MCP-based integrations to build seamless, context-aware connections

🎯 Requirements

• 4–6 years of experience in SaaS implementation, technical project management, or professional
• Curiosity and enthusiasm for AI tools — experience using LLMs, automation platforms, or AI-assisted
• Proven track record of managing high-stakes projects from kickoff to completion with minimal
• Exceptional ability to translate complex technical concepts into clear, actionable instructions for
• Demonstrated ability to resolve non-routine issues through creative thinking and collaborative
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field

🎁 Benefits

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events