Senior Implementation Specialist

📋 Description

• Engage with sellers pre-sale to support discovery, scoping, planning, and solution validation.
• Advise on and document Square's product capabilities and limitations to ensure clear, accurate
• Own and manage multiple complex onboarding projects concurrently, balancing competing priorities
• Build strong cross-functional partnerships with Sales & Account Management, Customer Success
• Collaborate effectively with technical partners and clearly communicate technical requirements to
• Proactively identify and manage risk throughout the onboarding lifecycle, ensuring consistent

🎯 Requirements

• 4+ years of experience in a customer-facing role, including 3+ years of experience in project
• Proven ability to manage multiple complex projects simultaneously across competing priorities
• Strong ability to distill complex requirements into tailored solutions and communicate technical
• Working knowledge of project management methodologies, tools, and best practices.
• Experience in the POS, payments, or broader technology industry.

🎁 Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning
• Other benefits at Block