Senior In-House Repair Technician

📋 Description

• Perform complex repair, rework, and full overhaul on parts, sub-systems, and robots.
• Deliver upgrades to existing robots and parts.
• Lead physical troubleshooting and forensic analysis to determine root cause.
• Act as a flying doctor at customer sites for difficult on-site interventions.
• Partner with Product Services Engineering and Training to author clear work instructions.
• Mentor Associate and Advanced technicians and contribute to career paths across In-House, Remote, and Field roles.

🎯 Requirements

• Mechanical/electrical technician training plus ~5+ years hands-on repair experience.
• Proven ability to overhaul and restore complex electromechanical systems and robots.
• Strong forensic troubleshooting; defend warranty determinations with evidence.
• Ability to author work instructions and mentor other technicians.
• Rigorous quality, certification, 5S and health and safety discipline.
• Willingness to travel for on-site interventions.

🎁 Benefits

• Competitive equity: stock options with meaningful upside as we scale.
• 30+ days off, including 23 days annual leave and UK holidays.
• Private healthcare, including virtual and in-person care.
• Pension scheme with 8% total contribution (5% employee, 3% employer).
• Free daily breakfast, catered lunch, and snacks in-office.
• Work at the frontier - collaborate with world-class engineers and robotics experts.