Provide first-line IT support; manage helpdesk tickets and troubleshoot issues.
Configure, deploy, image, and securely decommission devices using Workspace ONE.
Manage onboarding/offboarding: provisioning/deprovisioning users and devices.
Own local IT asset management: inventory, stock, shipping, and lifecycle.
Maintain accurate IT asset records, docs, and incident tracking.
Flexible to work across U.S. time zones as needed.

🎯 Requirements

5+ years in hands-on IT support and end-user tech.
Device lifecycle/asset mgmt incl. MDM and onboarding/offboarding.
Office infra, vendors, ISPs, and process improvement.
Strong communication, ownership, automation; Okta/Google Workspace a plus.
Self-driven, reliable; able to work independently in a scale-up.
Willing to work across U.S. time zones.

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