Lyra Health

501-1,000 employees
80 jobs posted

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Senior IT Support Specialist

Added

6 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

okta jira google workspace servicenow itsm tools

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📋 Description

Work with the global IT team to deliver high-quality IT solutions.
Lead onboarding and offboarding, including account setup and IT induction.
Manage vendors and procurement processes.
Act as the point of contact for IT issues via email, Slack, Zoom, etc.
Install, configure, and maintain MacBooks.
Create and update documentation and FAQs for users.

🎯 Requirements

Strong knowledge of MacBook administration.
Google Workspace and Okta administration.
ITSM tools such as ServiceNow and Jira.
Strong hardware, software, and network troubleshooting.
Fluent in English and German.
2+ years IT support or related experience.

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