Senior IT Systems Engineer

📋 Description

• Administer and provide escalation support for our SaaS platforms.
• Implement and maintain policies, software deployment, patching, and security compliance for our Mac
• Own the lifecycle management across our core collaboration and endpoint management platforms.
• Develop automation scripts and workflows to improve administrative efficiency and user experience
• Monitor system health, performance, and usage; proactively resolve or escalate issues.
• Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper

🎯 Requirements

• Bachelor's degree in Computer Science or related field (or comparable experience).
• 3+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management.
• Ability to communicate and collaborate effectively across technical and non-technical teams.
• In-depth knowledge of email delivery flow, IT security, and IAM concepts.
• Understanding of RBAC and permissions models across core SaaS applications.
• Scripting and automation experience.

🎁 Benefits

• Bonus
• Equity
• Comprehensive benefit offerings such as medical, dental, and flexible time off.
• Base salary range of $130,000 - $172,000 (USD)