Senior ITSM Developer with German Language Knowledge

📋 Description

• Act as a technical and process expert in HaloITSM implementation projects.
• Translate customer requirements into ITSM process designs, including incident, problem, and change
• Provide high-level architectural guidance for designing HaloITSM solutions aligned with customer
• Lead and support hands-on implementation activities, including custom workflow configuration, API
• Advise customer stakeholders directly, including executive-level representatives.
• Take an active, hands-on role at the intersection of technical implementation and process

🎯 Requirements

• Openness to gaining in-depth knowledge of HaloITSM if such experience is not already in place.
• Senior-level or architect-level experience in ITSM platform development; experience with HaloITSM
• Equivalent experience with major ITSM platforms such as Jira Service Management, Ivanti, or
• Proven ability to independently define and design ITSM processes, including incident, problem, and
• Confidence in providing high-level professional guidance and making architectural decisions.
• Hands-on technical expertise in scripting, API and integration development, and data migration.

🎁 Benefits

• With us you count as a person, our doors are always open.
• We live the Qualysoft Team Spirit and stand for transparency!
• Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.