(Senior) Key Account Manager (f/m/x)

📋 Description

• Managing key e-commerce accounts with a strategic, sales-driven approach
• Fostering accountability for client relationships, including profit and loss
• Ensuring SLA adherence, monitoring KPI variances, and reporting
• Identifying and leading cross-selling and upselling opportunities
• Developing sustainable, trust-based client relationships for high satisfaction

🎯 Requirements

• Experience managing complex commercial relationships with high-growth e-commerce clients
• Deep knowledge of logistics, supply chains, and e-commerce
• Degree or equivalent in business, logistics, or transportation
• Strong data sense; able to analyze complex relationships and report findings
• Proficient in German and English (C1+); strong storytelling

🎁 Benefits

• Flexible hybrid work with remote-office setup; up to 2 months remote/year
• Office at Alexanderplatz; flexible hours
• Company lunches twice a month; benefits platform; German courses
• Climate-neutral initiatives and sustainable future focus
• Collaborative culture with team events and celebrations
• Inclusive environment for all applicants