Senior Living Client Services Manager

📋 Description

• Deliver exceptional customer service and coordinate high-quality home health services
• Manage client service coordination and address emergent scheduling and staffing needs
• Oversee and grow an assigned caseload through relationship-building and service excellence
• Build and maintain relationships with clients, families, referral sources, and payors
• Foster strong, collaborative relationships with office and field staff
• Monitor operational and financial metrics, including admissions and referral outcomes

🎯 Requirements

• Bachelor's degree required
• Medicare and OASIS knowledge a plus
• Medical office/healthcare/home care experience preferred
• Prior supervisory or leadership experience is a plus
• Demonstrated success in achieving goals and increasing responsibility
• Ambition and desire to grow within the organization

🎁 Benefits

• Competitive salary
• Comprehensive medical, dental, prescription, and vision insurance
• Paid holidays, vacation, and sick time
• Tuition reimbursement opportunities
• 401(k) with company match
• Employer-paid life insurance