Senior Logistics Manager, Americas Retail Operations

📋 Description

• Lead retail logistics operations across the Americas, balancing the optimization of existing retail
• Evaluate retailer routing guides, technical requirements, packaging standards, labeling rules, EDI
• Coordinate with third-party logistics providers (3PLs) to improve fulfillment performance, delivery
• Act as the primary escalation point for retail logistics issues, conducting root-cause analyses and
• Analyze freight costs across prepaid and collect shipping models, develop cost-to-serve assessments
• Establish and manage chargeback deduction and dispute processes to minimize retailer penalties and

🎯 Requirements

• At least 7 years of experience in retail logistics, B2B wholesale distribution, or supply chain
• Background in a product-shipping industry such as consumer packaged goods, consumer electronics, or
• Strong expertise in retail compliance, including routing guides, EDI implementation, ASN accuracy
• Proven experience developing freight cost-to-serve models, evaluating prepaid versus collect
• Strong understanding of retail supply chain KPIs, including OTIF, on-time delivery, fill rates
• Demonstrated hands-on experience using AI tools to automate workflows, improve reporting

🎁 Benefits

• Competitive annual salary ranging from $143,000 to $169,000 USD for Region 1, depending on
• Equity compensation package.
• Remote-first working environment within the United States.
• Comprehensive health, dental, and vision insurance.
• Access to mental health and wellness resources.
• Complimentary smart ring and employee discounts for friends and family.