Senior Mailroom Administrator

📋 Description

• Establish and manage end-to-end mailroom operations, ensuring timely inbound/outbound mail.
• Maintain the accuracy, security, and regulatory compliance of confidential documents.
• Track mail activity and metrics using Salesforce, Jira, Google Sheets, and reports.
• Build dashboards, reporting, and workflow automation that reduce manual work.
• Learn and adapt to our systems while identifying improvements in mailroom workflows.
• Proactively plan and implement improvements to mailing processes and logistics.

🎯 Requirements

• 2+ years in mailroom, logistics, document operations, or similar high-volume ops.
• Experience handling confidential or regulated documents following security procedures.
• Experience using Google Workspace, including Sheets with formulas, filters, and pivot tables.
• Experience using Salesforce, Jira, or comparable workflow tools.
• Onsite work 5 days a week in Burlingame, CA; able to lift/move packages up to 20 pounds.
• Demonstrates professionalism, discretion, and care handling sensitive information.

🎁 Benefits

• Competitive compensation with base pay, bonuses, and quarterly equity vesting.
• 401(k) with company match up to $15,000 (USD) annually.
• Employee Stock Purchase Plan (ESPP) with discount stock options (US only).
• Comprehensive health coverage for you and family (medical, dental, vision).
• Health Savings Account contributions for eligible US plans.
• Income protection benefits, including life and disability insurance.