Senior Manager, Business Applications Support

📋 Description

• Lead agentic automation roadmap for Sales, Channel, Revenue Ops in Salesforce.
• Evaluate/migrate Salesforce CPQ to Revenue Cloud with Sales Ops, Finance, IT.
• Coordinate cross-functional teams to oversee complex programs, platform transformations, and migrations.
• Manage and develop a team of 10 Business Applications Support professionals.
• Partner with Sales, Channel, and Revenue Ops leadership to align IT with priorities.
• Establish governance and runbooks to maintain velocity during critical integrations.

🎯 Requirements

• 10–14 years of experience in Business Applications, CRM Ops, or IT Business Systems.
• 5+ years leading tech/operations teams.
• Hands-on Salesforce (Sales Cloud) with CPQ and/or Revenue Cloud migration experience.
• Experience with Validation Rules, Workflows, Lightning Flows, Process Builders, Security, FLS, Reports.
• Proven track record owning complex cross-functional programs end-to-end.
• Experience driving self-service automation or agentic AI initiatives with strong executive communication.

🎁 Benefits

• Various health plans
• Time off for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!