Senior Manager, Center of Excellence

📋 Description

• Partner with the Director to design the team's operating model from the ground up: roles
• Define handoffs and working agreements with Revenue Operations, Deal Desk, Enterprise Systems
• Set up how the field engages with the team, including request channels, escalation paths, and
• Revisit the model as volume, products, and systems change, and recommend adjustments to the
• Run daily review of new quotes and contracts at the point of creation in Salesforce, making sure
• Lead systematic audits of active contracts: consolidate contracts on accounts, confirm the accurate

🎯 Requirements

• 6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Order Management, or
• 3+ years of people management experience, including directing daily work, coaching, and supporting
• Hands-on experience with Salesforce, including CPQ, opportunities, quotes, contracts, and
• Strong understanding of SaaS subscription models, multi-product bundling, contract structure
• Experience building or running a team, process, or function from the ground up, including defining
• Track record of enforcing policy with field teams while keeping working relationships strong.

🎁 Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program -
• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and
• Generous time off, including local holidays and our annual “Dim the Lights” period in late
• Comprehensive wellness programs and mental health support.
• Learning and development resources, including professional development tools and tuition
• The technology and tools you need to do your best work.