Senior Manager, Client Learning & Adoption

Added
11 hours ago
Type
Full time
Salary
Salary not provided

Related skills

crm lms customer success onboarding ai

πŸ“‹ Description

  • Lead global client learning and adoption programs.
  • Manage onboarding, enablement, certification, and customer education.
  • Design scalable LMS, pathways, and certification frameworks.
  • Align learning with adoption metrics and business outcomes.
  • Collaborate with CS, Product, Sales, Marketing, Enablement, and Ops.
  • Monitor adoption success metrics and drive continuous improvement.

🎯 Requirements

  • Bachelor's degree required.
  • 8+ years in customer success, education, enablement, or related field.
  • 5+ years of people leadership experience.
  • Experience designing scalable client learning programs and adoption initiatives.
  • Strong knowledge of LMS and digital learning platforms.
  • Proficiency with MS Office; strong communication skills.
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