Senior Manager, Corporate Technology

📋 Description

• Own IT help desk end-to-end; automate ticket deflection to 60%+
• Manage and mature the productivity stack; Google Workspace, Slack, email
• Ship an IT strategy and capability roadmap within first 90 days
• Assess the team and raise the bar through coaching and process changes
• Rationalize the SaaS stack with stakeholders; reduce complexity and spend
• Stand up a real service delivery model with SLOs and accountability

🎯 Requirements

• Experience running IT or corporate tech at a high-growth startup
• Service delivery mindset; focus on SLOs over tickets
• Deep Google Workspace and Slack expertise
• Security-conscious; tighten controls without disrupting users
• Player-coach; set strategy and do the work
• SaaS rationalization experience; drive adoption of fewer, better tools

🎁 Benefits

• Flexible and remote-first culture with team meetups and coworking stipend
• Equity: stock options and secondary offerings with a 10-year exercise window
• 100% covered health, vision and dental for you and dependents
• ∞ Flexible Time Off to recharge
• 18 weeks paid parental leave for birthing and non-birthing parents