Senior Manager, Customer Expansion

📋 Description

• Build and lead the Expansion organization, developing a high-performing team through frontline
• Develop and refine repeatable expansion playbooks across Dandy’s product portfolio, from customer
• Build the BDR-to-STS motion and the playbook for events, in-person trainings, and other high-touch
• Establish the team's operating cadence, metrics, and accountability systems, using leading
• Partner with Account Management, Sales, Training, Marketing, Product, and RevOps to identify
• Build feedback loops to understand what is working, where customers are getting stuck, and which

🎯 Requirements

• 5+ years of B2B sales, customer growth, or related commercial experience, with 3+ years managing
• Proven track record of building and scaling teams, ideally in a high-growth or evolving environment
• Strong operational discipline—you naturally bring structure to ambiguous problems, establish clear
• Strong commercial instincts and an understanding of how to translate customer engagement into
• Strong ability to build processes, playbooks, and operating rhythms from scratch
• High agency and a bias toward action

🎁 Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off