Senior Manager, Customer Success

📋 Description

• Build and maintain ongoing relationships with the identified key persons within the client
• Increase NPS and ensure clients gain maximum value from NIQ data and capabilities
• Drive adoption of NIQ tools and solutions
• Act as Voice of Customer ensuring client needs are being met by the appropriate internal NIQ teams
• Build and maintain relationships with other NIQ support teams to ensure quality and timely service
• Address potential client roadblocks and challenges by collaborating with internal NIQ stakeholders

🎯 Requirements

• Bachelor's Degree, preferably in Business or a related field
• Minimum 5 years of experience in consumer/trade marketing, technology sales, analytics &amp
• Strong understanding of client sales and marketing challenges; experience in the CPG industry is an
• Excellent project management, analytical, and problem-solving skills
• Strong communication, presentation, and interpersonal skills, with fluency in written and spoken
• Proficient in Microsoft Excel and PowerPoint, with the ability to work independently and

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)