Senior Manager – Customer Success (SA&I)

📋 Description

• Lead a team of analysts to deliver consistent and high-quality actionable insight.
• Build and maintain strong relationships with senior client stakeholders.
• Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs.
• Manage internal stakeholders and projects to ensure the client's requirements are translated into
• Proactively share and exchange best practice and industry knowledge across NIQ-GFK internal teams.
• Be responsible for delivering analytics & insights services and conducting tactical client

🎯 Requirements

• Graduate or Postgraduate with minimum 5 - 7 years of experience in market research industry/
• Experience in client sales and account management (for public sector clients).
• Proven experience in quantitative market research and a strong background in the relevant industry.
• Customer-centric mindset.
• Awareness of data analytics industry, business model, products, services and solutions like Brand
• Excellent time management and prioritization skills with a proven track record of delivering

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)