Senior Manager, Industry Insights, Customer Success (Chinese language speaker)

📋 Description

• Build and maintain executive-level relationships with key client stakeholders.
• Act as a trusted advisor by understanding client business priorities and translating them into
• Lead strategic business reviews and executive engagement plans.
• Drive customer retention and identify opportunities for account expansion and cross-selling.
• Ensure consistent delivery of NIQ value stories and thought leadership.
• Own portfolio revenue retention and growth targets.

🎯 Requirements

• Bachelor's Degree in Business, Marketing, Economics, Statistics, Data Analytics, or related field.
• Master's Degree preferred.
• 8-12+ years of experience in Customer Success, Client Services, Insights, FMCG, Retail Measurement
• 3-5+ years of people leadership experience. Familiar in Change management.
• Proven success managing strategic enterprise accounts.
• With Commercial Acumen, experienced with revenue growth and retention responsibilities.

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)