Senior Manager, IT

📋 Description

• Lead IT operations for a global team; manage 24/7 help desk.
• Build and maintain systems for visibility, reporting, and compliance.
• Optimize costs and manage vendor relationships and renewals.
• Implement security policies; onboard/offboard and document compliance.
• Drive process improvements with data, KPIs, and automation.
• Collaborate across functions; be IT liaison to leaders.

🎯 Requirements

• Bachelor's in IT, CS, IS, or related field.
• 8+ years IT operations.
• 2+ years people management; remote teams preferred.
• Technical: Jamf, Okta, Google Workspace, Jira.
• Cost optimization and vendor management.
• Data-driven with policy and compliance experience.

🎁 Benefits

• Experience with SOC 2, HIPAA, ISO27001.
• Experience managing enterprise IT in distributed teams.