Senior Manager, IT Operations

📋 Description

• Serve as primary Corporate IT leader for your region.
• Drive office launches and regional expansions.
• Ensure fast, effective service desk support.
• Act as a bridge between IT support and operations.
• Set the standard for excellence; escalate complex issues.
• Streamline internal workflows and improve tech/docs/processes.

🎯 Requirements

• Exceptional written and verbal communicator, fluent in English.
• 4+ years leading IT teams in multinational, tech-driven environments.
• Expertise with Apple technologies and SaaS-driven organizations.
• Proven ability to implement and utilize AI in operational settings.
• Strong leader with a hands-on, player-coach mindset.
• Demonstrated administrator for core SaaS tools (Slack, Google Workspace, Okta, etc.).