Senior Manager, ITOM & AIOps Solution Consulting at ServiceNow

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Partnering with the Solution Consulting Directors in each core industry area: Enterprise
Running a criteria-based engagement model, ensuring specialist time goes to the highest priority
Building capability across the Core SC community for standard ITOM conversations and demos
Creating pipeline with the regions through specialist-led activities such as workshops and customer
Recruit, coach and develop a team of ITOM and AIOps specialists
Champion the Specialist Solution Consulting operating model and build consensus across teams

10+ years in IT operations, pre-sales, solution engineering or technical consulting, ideally in
5+ years leading pre-sales or technical teams as a people manager
Track record of attaining and exceeding quota in technical sales leadership
Proven change management execution
Experience in matrix organizations, influencing without direct authority
Strong coaching and talent development skills

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