Senior Manager of Account Management

📋 Description

• Lead, coach, and develop a small team of Account Managers while directly managing your own
• Build expansion playbook and strategy across the team’s book: add-on capacity, cross-sell, upsell
• Establish direct relationships with technical, business, and economic stakeholders
• Own team pipeline, forecast, and commit with CRM hygiene to back it up
• Partner with Customer Success Managers to convert adoption and risk context into qualified
• Share renewal accountability with Renewals Management

🎯 Requirements

• 5+ years of quota-carrying B2B sales, expansion or account management with cloud usage-based model
• Experience as a people-manager or senior IC who has led sellers
• Track record of growing accounts in a high-volume book (100+ accounts)
• Built sales/expansion processes: segmentation, cadences, playbooks
• Direct ownership of customer relationships and full sales lifecycle
• Experience in shared coverage models with Customer Success, Renewals, and Sales Engineering

🎁 Benefits

• Pre-IPO stock options
• Flexible time-off policy
• HSA and PPO health insurance options
• Dental and Vision insurance
• 401(k) plan
• Public Transport or parking subsidy