Directly manage Operations Associates and/or MPS teams to ensure quality outputs
Solicit end-user feedback and implement reporting improvements regionally or site-wide
Maintain accountability over reports: refills, MSOT, onboarding, clinic metrics
Support clinic implementation with data analysis for volume and staffing needs
Coordinate training and onboarding for new hires on the reporting suite

🎯 Requirements

Associate or Bachelor's Degree preferred
5-7+ yrs pharma/healthcare; 2+ yrs Sr. Ops/Impl; leads pharmacy techs
CPhT certification preferred; MBA/PharmD a plus
Experience with Pharmacy OS: Epic, WAM, QS1, TelemetryRx, Therigy
Expert in Microsoft Excel and Microsoft PowerPoint
Willingness to travel to health system partners

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