Senior Manager, People Operations Program Management

📋 Description

• Own the PXO transformation roadmap: manage program intake, evaluate cross-functional dependencies
• Operationalize support tiers and service-level routing between HR Business Partners, People
• Drive People Support Reimagined programs and global HR service delivery to completion across
• Partner with HR technology and knowledge management leads to streamline employee support channels
• Program manage AI and automation use cases across People Operations in close partnership with
• Embed human-in-the-loop guardrails into AI rollouts to ensure AI safely enhances retrieval

🎯 Requirements

• 8–10+ years leading cross-functional HR programs, HR service delivery, or large-scale HR operations
• Proven track record managing multi-stream roadmaps, project intake, sequencing, and
• Familiarity with enterprise HR ecosystems (Workday, Jira Service Management, Confluence, or similar
• Exceptional stakeholder management skills with a demonstrated ability to drive alignment across HR
• Pragmatic understanding of operational workflows, continuous improvement, and how AI/automation
• Strong capability in influence without authority, systems thinking across People functions

🎁 Benefits

• Bonus potential
• Equity
• Benefits