Senior Manager, Platform Architecture, Public Sector

📋 Description

• Maintain alignment of architectural initiatives with Major Areas priorities
• Align with CEG Segment Leads and Accounts Teams to provide effective staffing across Impact
• Identify and address skillset gaps where needed to support customers within industry
• Identify industry trends and enable and coach platform architects in applying ServiceNow solutions
• Manage a team of Platform Architects with responsibility for coaching, performance assessment and
• Ensure team delivery excellence, achievement of KPIs, and consistent customer experience across all

🎯 Requirements

• Proven track record leading and developing high-performing architecture teams
• Experience advising Fortune 50–500 companies on digital transformation initiatives
• Demonstrated ability to influence and engage C-Suite stakeholders ideally in the Public Sector
• Track record delivering solutions through expert services and/or partner ecosystems
• Deep understanding of middle and back-office transformation
• Knowledge of ServiceNow platform (multi-product suite / saas experience preferred)