Senior Manager, Professional Services

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

project management jira workflow management marketing technology ticketing systems

๐Ÿ“‹ Description

  • Lead complex implementations from kickoff to launch and stabilization on time.
  • Serve as hands-on technical leader to guide delivery and unblock teams.
  • Oversee planning, milestones, dependencies, and risk across active projects.
  • Maintain visibility into timelines, risks, and delivery health of in-flight work.
  • Coach and develop Implementation Managers to raise quality of execution.
  • Set a high bar for quality and delivery rigor; lead by example in delivery.

๐ŸŽฏ Requirements

  • 5+ years in technical implementation, project or program management.
  • Strong track record leading complex, client-facing tech implementations.
  • Able to execute while coaching other project/implementation managers.
  • Deep practical understanding of how technical delivery happens.
  • Experience with Jira, ticketing systems, and workflow tools.
  • Familiarity with marketing technology, integrations, and offshore delivery.
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