Senior Manager, Renewals

📋 Description

• Lead, coach, and develop a team of renewal professionals and people leaders, setting clear goals
• Drive AI adoption across the team by embedding AI tools and co-worker agents into daily renewal
• Manage team structure, capacity, and account coverage, and hire, onboard, and retain top renewals
• Own the GRR target and the team’s full contract renewal lifecycle, ensuring our standard process is
• Review and approve renewal strategies, pricing and contract analyses, and recommendations, and
• Partner with Sales, Customer Success, Legal, Deal Desk, Finance/Accounting, Product, and SalesOps

🎯 Requirements

• 8+ years of experience in renewals or account management roles in a B2B SaaS environment, including
• Demonstrated ability to lead a large book of renewals from initiation through close, including
• Track record driving AI adoption across a team or function, including building AI tools and
• Proficient data analysis skills with experience tracking, reporting, and forecasting against
• Strong cross-functional collaboration skills, working alongside Sales, CS, Finance, Legal, Deal
• Excellent written and verbal communication skills, with the ability to craft clear value messaging

🎁 Benefits

• Comprehensive health coverage
• Competitive retirement
• Generous PTO and parental leave
• Flexible work options
• Meaningful investment in professional development