Instacart

1,001-5,000 employees
34 jobs posted

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Senior Manager, Technical Account Management (Enterprise)

Added

3 days ago

Location

🌍 North America

Type

Full time

Salary

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Related skills

saas etl ci/cd rest apis authentication

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Build, train, and lead the TAM practice for Storefront Pro
Own post-launch technical health across the SFP portfolio
Define and evolve the TAM operating model and escalation paths
Develop intake and prioritization across external/internal stakeholders
Serve as senior escalation point for retailer platform issues
Drive cross-functional initiatives to improve deployments and outcomes

🎯 Requirements

10+ years in technical account management, solutions engineering, or SaaS
5+ years leading engineering-adjacent teams
Outstanding communication with VP/C-suite stakeholders
Ability to define and drive large-scale transformation programs
Engineering depth in REST APIs, authentication, ETL
Proven ability to balance proactive and reactive tech health

🎁 Benefits

Flex First remote work policy
New hire equity grants and annual refresh grants
Comprehensive benefits offerings
Remote work policy resources and program info
Taste of Instacart benefits overview

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