Senior Manager, Technical Account Management (Enterprise)

Added
13 days ago
Type
Full time
Salary
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Related skills

saas etl rest apis technical account management grpc/protobuf

๐Ÿ“‹ Description

  • Hire, train, and grow the TAM team from the ground up.
  • Define and refine platform health with metrics and an operating model.
  • Build intake and prioritization systems across external partners and internal teams.
  • Serve as senior escalation point for critical issues up to the C-suite.
  • Initiate cross-functional initiatives to improve SFP deployments and roadmap.

๐ŸŽฏ Requirements

  • 10+ years in TAM or SaaS roles.
  • 5+ years leading and scaling engineering teams.
  • Outstanding communication with VP-level and C-suite stakeholders.
  • Proven ability to drive large-scale transformation across cross-functional orgs.
  • Hands-on depth with REST APIs, authentication, ETL, queues, async patterns, and error handling.

๐ŸŽ Benefits

  • Flexible remote-friendly work policy.
  • Equity grants with annual refresh program.
  • Access to Instacart benefits and Taste of Instacart resources.
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