Senior Manager, Training and Implementation-Accounting

📋 Description

• Lead, coach, and develop the Strategic Implementation Manager, Accounting Implementation and
• Translate department goals into team and individual expectations, monitor progress, address
• Lead the team responsible for the Accounting implementation lifecycle from sales handoff through
• Manage customer assignments, capacity, schedules, KPI’s, milestones, dependencies, aging work, and
• Independently establish team priorities, allocate resources, and adjust assignments and schedules
• Evaluate team structure, skills, workload, and staffing needs; make employee assignments and

🎯 Requirements

• Seven or more years of progressive experience in SaaS implementation, customer onboarding, software
• Five or more years of formal people-management experience in SaaS implementation, customer
• Demonstrated success leading a team and delivering measurable results with limited oversight.
• Experience leading managers, supervisors, team leads, or senior individual contributors preferred.
• Demonstrated ability to independently lead a team or operational function, exercise sound judgment
• Demonstrated experience managing customer implementation portfolios, milestones, configuration