Senior Manager, Transformation

📋 Description

• Own transformation projects from design through implementation and measurement of long-term
• Lead the transformation agenda for one or more assigned business functions
• Partner with business leaders to identify opportunities, define future-state solutions, and
• Recommend project design, priorities, resources, vendors, and implementation approaches to the
• Define project scope, milestones, responsibilities, dependencies, success measures, and governance
• Lead internal stakeholders, external vendors, and contracted teams while maintaining accountability

🎯 Requirements

• 8+ years of experience in transformation, strategy/management consulting, program management, or
• Proven track record of leading complex, cross-functional programs, ideally in a SaaS and/or
• Experience working in or alongside private equity-backed companies is a plus
• Frontline experience in customer support, customer success, or sales operations is a strong plus
• Project management: ability to structure and drive complex initiatives with multiple moving parts
• Financial modeling: comfort building and interrogating models to support business decisions

🎁 Benefits

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global
• Access to free mental health support
• Flexible working arrangements