Senior Merchant Account Manager, F&B

📋 Description

• Build and maintain strong relationships with existing and potential merchants to drive growth for
• Manage a portfolio of accounts, focusing on increasing profitability, GMV, and delivery volumes.
• Develop and execute business strategies to grow merchant sales and collaborate across Grab's
• Analyze merchant performance data and create actionable plans to optimize growth and revenue.
• Address merchant feedback, resolve concerns, and ensure operational excellence through tailored
• Collaborate with internal teams to deliver customized reporting, marketing support, and product

🎯 Requirements

• Account management or business development experience
• 3+ years of relevant account management experience
• Ability to interpret data and develop actionable insights
• Ability to work collaboratively across teams to deliver tailored solutions

🎁 Benefits

• Term Life Insurance
• Comprehensive Medical Insurance
• GrabFlex flexible benefits
• Parental leave
• Birthday leave
• Love-all-Serve-all volunteering leave