Senior Merchant Account Manager (F&B)

📋 Description

• Build and maintain strong relationships with existing and potential merchants to drive growth for
• Manage a portfolio of accounts, focusing on increasing profitability, GMV, and delivery volumes.
• Develop and execute business strategies to grow merchant sales and collaborate across Grab's
• Analyze merchant performance data and create actionable plans to optimize growth and revenue.
• Address merchant feedback, resolve concerns, and ensure operational excellence through tailored
• Collaborate with internal teams to deliver customized reporting, marketing support, and product

🎯 Requirements

• Experience in account management or business development
• 3+ years of relevant account management experience
• Ability to interpret data and develop actionable insights
• Ability to work collaboratively across teams to deliver tailored solutions for merchants

🎁 Benefits

• Term Life Insurance and comprehensive Medical Insurance
• GrabFlex: create a benefits package that suits your needs and aspirations
• Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave
• Grabber Assistance Programme