Senior Microsoft Operations Specialist

📋 Description

• Act as senior point of contact for Microsoft Operations.
• Manage Microsoft orders, renewals and submissions on time.
• Use Microsoft procurement and administration systems to resolve queries.
• Support the team with complex operational queries; collaborate with licensing.
• Monitor workload, milestones and SLAs to ensure on-time tasks.
• Maintain accurate internal agreement records and renewal data.

🎯 Requirements

• Essential: Experience in a Microsoft Operations or licensing role.
• Essential: Strong Microsoft licensing, agreement processes and compliance.
• Essential: Proficient with Microsoft procurement, ordering and administration systems.
• Essential: Excellent attention to detail and data accuracy.
• Desirable: Process improvement or documentation updates experience.
• Desirable: Strong Excel skills or operational data reporting.

🎁 Benefits

• Equal opportunity employer; diverse backgrounds welcomed.
• Training and coaching for new and existing team members.
• Collaborative, supportive team culture.
• Hybrid working options available.