Senior Observability Engineer

📋 Description

• Engineer & operate scalable monitoring & observability platform for Ensono’s Hybrid Cloud clients using tools such as BMC Truesight, BMC Helix, Entuity, VMware Aria.
• Plan and execute roadmap for observability tools, aligning with business and client needs.
• Define monitoring best practices, including proactive alerting, anomaly detection and performance analytics.
• Operate and optimize end-to-end monitoring for real-time visibility into network, distributed systems and apps.
• Establish automated alerting thresholds based on SLOs and SLAs; audit standards for monitors.

🎯 Requirements

• 7+ years in observability or monitoring engineering roles.
• 7+ years with ITSM (ServiceNow) and monitoring tools (BMC, Datadog, Entuity).
• Strong proficiency in Python, Bash, JavaScript for automation.
• Experience with IaC (Ansible, Terraform) for deployment of observability tools.
• Strong analytical and problem-solving skills for diagnosing complex issues.
• Effective communication and leadership in cross-functional teams.